Effective Date: August 27, 2026
Version: 1.1
1. Acceptance
SpoilWell is published by JBW Investments, Inc. (“JBW,” “we,” “us,” or “our”). By accessing or using spoilwell.com, subscribing to our newsletter, or otherwise using our services (collectively, the “Services”), you agree to these Terms of Service. If you do not agree, do not use the Services.
2. Eligibility
You must be at least 18 years old to use the Services.
3. Nature of Our Content
SpoilWell publishes first-hand reviews of hotels, restaurants, travel experiences, and consumer products.
Our reviews are opinion. Statements about quality, value, atmosphere, service, comfort, taste, and whether something is worth its price are expressions of subjective opinion based on the author’s personal experience on a specific date, offered as fair comment on matters of public interest. They are not statements of objectively verifiable fact and should not be read as such.
Factual descriptions reflect one visit. Where we describe what happened during a stay or meal, we describe what the author personally experienced at that time. Properties change management, staff, pricing, and standards. A description of a single visit is not a representation about the property generally, or about what any other guest will experience.
Pricing is illustrative, not a quote. Rates, fees, and totals we publish reflect what was charged or quoted at a stated point in time, in the currency stated, and may include our own conversion estimates. Prices change constantly and vary by date, season, availability, room category, and channel. Nothing on this site is an offer, a quote, or a guarantee of availability or price. Confirm current pricing directly with the provider before booking.
Not professional advice. Content is provided for general informational purposes only and is not legal, financial, tax, medical, safety, or professional advice. You are responsible for your own travel decisions, including researching health requirements, entry requirements, insurance, and safety conditions.
Named businesses and individuals. We name businesses because a review of an unnamed property is useless. We name individuals only to credit them favorably; where we describe a problem, we describe roles rather than people. We do not accept payment to alter or remove a review. If you are a business owner who believes we have published something factually inaccurate about your property, contact us at the address in Section 19 with specifics and we will review it promptly and correct genuine errors.
4. Affiliate Relationships and Compensation
SpoilWell participates in affiliate programs, including the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. When you click certain links and complete a qualifying purchase or booking, we may earn a commission at no additional cost to you.
Every review discloses at the top how the stay or experience was paid for. Our Disclosure and Editorial Standards pages are incorporated into these Terms by reference. Affiliate compensation does not influence our editorial conclusions.
5. Modification of Services
We may modify, suspend, or discontinue the Services, in whole or in part, at any time without notice or liability. We may also update, revise, or remove any content at any time.
6. User Conduct
You agree not to: violate any law; infringe intellectual property or privacy rights; upload malicious code; interfere with or disrupt the Services; scrape, harvest, or systematically extract content or data; use automated systems to access the Services without our written permission; use content to train machine learning or artificial intelligence systems without our written permission; impersonate any person; or submit false or misleading information. We may remove content or terminate access at our discretion.
7. User Content License
If you submit content to us, including comments, correspondence, photographs, or tips, you grant JBW a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, publish, distribute, and monetize that content in any format or medium now known or later developed. You represent that you own or control the rights necessary to grant this license and that the content does not infringe any third party’s rights or defame any person. To the extent permitted by law, you waive any moral rights in your content.
8. Our Intellectual Property
All content on the Services, including text, photographs, graphics, and the selection and arrangement of that content, is owned by JBW or its licensors and protected by copyright and other laws. Photographs published on SpoilWell are original work by the author unless otherwise credited. You may quote briefly with attribution and a link. You may not republish, syndicate, or reproduce substantial portions without our written permission.
9. Third-Party Links and Providers
The Services link to third-party websites, merchants, hotels, and booking platforms we do not own or control. We are not responsible for their content, products, services, pricing, availability, policies, acts, or omissions. Any transaction you enter into with a third party is solely between you and that party. We are not a travel agency, tour operator, or booking service, and we do not arrange, sell, or guarantee any travel product.
10. Assumption of Risk
Travel involves inherent risks. You are solely responsible for evaluating the suitability, safety, and legality of any destination, property, activity, or product described on the Services, and for your own conduct and safety. We make no representation that any destination or activity is safe or suitable for you or for any particular person, including children.
11. Newsletter and Communications
If you subscribe, you consent to receive email from SpoilWell. Every message includes our postal address and a working unsubscribe link, and unsubscribing takes effect promptly and in no case later than ten business days. We will never require you to log in, pay, or supply anything beyond your email address to unsubscribe. We do not buy, rent, or import lists, and we will not use your address to market a different JBW brand to you without telling you which brand and giving you the choice at that time. See our Privacy Policy.
12. Copyright and DMCA
We respect intellectual property rights and comply with 17 U.S.C. § 512. See our Copyright / DMCA page for how to submit a notice or counter-notice. Repeat infringers may be terminated.
13. Disclaimer of Warranties
THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY AS TO ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY. We do not warrant that the Services will be uninterrupted, secure, or error-free.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, JBW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, PERSONAL INJURY, PROPERTY DAMAGE, OR TRAVEL LOSSES OF ANY KIND, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES OR RELIANCE ON ANY CONTENT, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. In such cases our liability is limited to the fullest extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless JBW and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or relating to your use of the Services, your content, or your violation of these Terms or any law or third-party right.
16. Termination
We may suspend or terminate your access to the Services at any time, with or without cause or notice. Sections 7, 8, and 13 through 18 survive termination.
17. Arbitration and Disputes
Please read this section carefully. It affects your legal rights.
Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding individual arbitration administered under the Consumer Arbitration Rules of the American Arbitration Association, rather than in court. Arbitration shall take place in Los Angeles County, California, or by videoconference or on the documents at your election. The arbitrator’s decision is final and may be entered as a judgment in any court of competent jurisdiction.
Opt-out right. You may opt out of arbitration by emailing us within 30 days of your first use of the Services, or, if you were already a user before the Effective Date above, within 30 days of the publication of these Terms. Send your name and a statement that you are opting out of arbitration to the address in Section 19. Opting out does not affect any other part of these Terms.
Class action and jury waiver. To the fullest extent permitted by law, you and we each waive the right to a jury trial and the right to bring or participate in any class, collective, consolidated, or representative action. If this waiver is found unenforceable as to a particular claim, that claim shall proceed in court and all other claims remain in arbitration.
Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property rights.
If arbitration does not apply. If you opt out, or if the arbitration provision is held unenforceable, disputes shall be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction there.
18. General
Governing law. These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
No waiver. Our failure to enforce any provision is not a waiver of it.
Assignment. You may not assign these Terms. We may assign them, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, financing, or sale of assets.
Changes. We may update these Terms. We will revise the Effective Date and version number above, and material changes take effect upon posting. Continued use after posting constitutes acceptance.
Entire agreement. These Terms, together with the Privacy Policy, Disclosure, and Editorial Standards pages, constitute the entire agreement between you and JBW regarding the Services and supersede all prior agreements, representations, or understandings.
19. Contact
JBW Investments, Inc.
466 Foothill Blvd #108
La Canada Flintridge, CA 91011
admin@spoilwell.com
